Apartment Plumbing Emergencies
Urgent plumbing help for apartments and condos where one failure can reach several homes.
Read about Apartment Plumbing Emergencies
A shutoff valve is your first line of defense in a plumbing emergency. If it will not turn or it leaks, you lose control of your water at the worst time.
Valves are used rarely, which is exactly why they fail. Years of mineral buildup and corrosion can freeze a handle in place, and an old valve may break the moment it is forced. A valve that leaks around the stem or fails to close fully leaves you with water still flowing during a repair.
Every home has several valves: a main valve where water enters the house, individual stops under sinks and behind toilets, and valves at the water heater and outdoor spigots. Knowing where each one is, and checking that it turns, is the simplest preparation for any emergency.
Each situation below falls inside this service. Your problem may touch more than one, and the plumber will sort out which part must be handled first.
Stuck or leaking valves where water enters the home.
Old gate style valves that no longer close fully.
Small valves under sinks and behind toilets that seep or seize.
Isolation valves that must work during heater service.
Exterior valves that drip or fail to shut off.
The exact work depends on what is found, but an emergency visit generally follows this order.
If the main valve is stuck, the plumber looks for another point to stop the water.
The valve body, stem and packing are checked for corrosion and wear.
A worn valve is serviced or replaced with a quality modern valve.
The valve is cycled open and closed to prove that it holds.

A good shutoff valve gives you confidence. Replacing a fragile old valve on your own schedule is far better than discovering it has seized while water is spraying. If you are already in an emergency and a valve will not move, say so right away, since the plumber may need to use a different shutoff point in the street side meter box area or elsewhere in the system.
It is usually where the water line enters the home, often in a garage, utility room, crawl space or near the front hose connection.
Mineral buildup and corrosion lock the stem over time. Forcing it can snap the handle or break the valve.
A valve that sticks, drips or does not close fully is a good candidate for replacement before it fails.
Problems often overlap. These pages cover neighboring situations that homeowners in Contra Costa County run into.
Urgent plumbing help for apartments and condos where one failure can reach several homes.
Read about Apartment Plumbing EmergenciesEmergency plumbing for single family homes, from the kitchen to the yard and everything between.
Read about Residential Emergency PlumbingUrgent help for burst pipes, overflowing fixtures and sudden water loss at any hour.
Read about 24 Hour Emergency PlumbingTell Emergency Repair Plumbers what is happening in your Contra Costa County home.